Contact Us

Business Hours
Monday - Friday 8:00 am - 6:00 pm (EST)
Phone: 800.827.5151

After Hours Support
Monday - Friday 6:00 - 8:00 pm (EST)
Saturday 10:00 am - 2:00 pm (EST)
Sunday 12:00 pm - 2:00 pm (EST)
Email: mipsupport@messengerllc.com

User Guides

General Information

Setting Up Custom Page Sizes (Mac)
Setting Up Custom Page Sizes (Windows/PC)
Setting the Default PDF Viewer
Printer Recommendations
Management Systems that export data to MIP
 

Getting Started

Getting Started and Logging In
Importing Case Data from Management Software
Location Info and Settings, and Managing User Logins
Managing Cases and Case Information

Creating Designs

Designing in the FastTrack
Designing in the Advanced Designer
Designing Photo Books in the FastTrack
Managing Custom Templates, Texts, and Design Elements
Linking Expression Guest Registry/FloralXpress data to a MIP Case 
Creating Tukios Tribute Videos via Make It! Personal

Getting Started

Introduction to Version 2
What is the FastTrack?
Frequently Asked Questions

Other Resources

Helpful Links:

MIPv2 login page
Download Google Chrome
Download Adobe Reader
Remote desktop support (call Tech Support to initiate)
MIP Verse/Poem/Text Library Flipbook
MIP Verse/Poem/Text Library (organized by category)

Video Tutorials

How to Make Tukios Video Through MIPv2 
Managing Cases and Case Information
Designing in the FastTrack
Designing in the Advanced Designer
Family Photo Upload 

Training for MIPv2

Pre-recorded Make It! Personal Training Webinar  NEW!
View a list of available training webinars

Downloads

Download Sample Case Images (.ZIP file)
Download Sample Case Images (.ZIP file) - Caucasian Elderly Male
Download Sample Case Images (.ZIP file) - Caucasian Elderly Woman

Mobile Apps

Expression Guest Registry Support
FloralXpress Support