by
Tracy Fetters
| Oct 23, 2026

AUBURN, IN — October 22, 2026 — The Messenger Co. today announced an expanded leadership and management team designed to support continued growth and deliver an exceptional client experience across Messenger and Express Funeral Funding.
Kimberly Bingham steps into the role of Director of Client Relations for Messenger, with a focus on ensuring clients feel heard, supported and valued at every interaction. She will deepen client partnerships, champion their needs across the organization and help Messenger deliver responsive, dependable service. Bingham was previously the Key Accounts and Site Manager for the Greenville Illinois facility. Bingham has served the funeral profession through Bass-Mollett and Messenger for more than 28 years.
Express Funeral Funding has appointed Olivia Yergler as Director of Sales and Marketing, bringing sales and marketing into closer alignment around client needs. She will help funeral professionals identify the best solutions more quickly and create a more consistent, seamless experience. In her expanded role, Yergler will strengthen communication across teams, support growth initiatives and cultivate relationships. Yergler previously served as Sales and Marketing Manager and has more than 11 years of experience serving the funeral profession.
In her new role as Messenger’s Digital Commerce Manager, Tracy Fetters will lead efforts to make every digital interaction simpler, faster and more intuitive for clients. She will use technology to remove friction, improve access to information and solutions, and create an online experience that responds more effectively to client needs. Fetters previously was Marketing Manager and has more than 20 years of experience serving the profession.
April Watson assumes leadership as Customer Service Manager for Messenger, overseeing care teams as they provide timely, thoughtful and effective support. She will lead efforts to resolve questions quickly, simplify service interactions and use technology to create a smoother, more consistent client experience. Watson has more than 11 years of experience serving the profession and previously held roles as Accounting Manager at Bass-Mollett and Customer Service Supervisor at Messenger.
“Investing in our teams is essential to providing the best possible support for our clients,” said Kevin Tkacz, President and CEO of The Messenger Co. “As we continue to grow, this expanded leadership team will help us remain responsive, strengthen the client experience and set the gold standard for service across the funeral profession.”
About The Messenger Co.
Since 1913, The Messenger Co. has been a trusted stationery manufacturer serving more than 14,000 funeral homes across North America and the United Kingdom each year. Guided by a deep commitment to funeral professionals and the families they compassionately serve, Messenger provides meaningful products, dependable service and thoughtful solutions that help honor every life. The Messenger family of companies includes Just Digital UK, Express Funeral Funding, Thumbies and CemSites, each bringing distinct, complementary expertise with a shared dedication to innovation, partnership and exceptional care.
Media Contact:
Heather Garman
VP Sales & Marketing
E: hgarman@messengerllc.com
P: 260.570.5204