General information about our product sizes, packaging, policies and procedures.

Production & Shipping

• Most of our stocked items ship within 24 hours.
  

• All imprinted Messenger line stationery ships in 3-5 days.
  

• Standard printed personalized thank you cards ship same day if order is received before 12:00 noon EDT/EST.
  

• Thermographed personalized thank you cards ship same day if order is received before 10:00 a.m. EDT/EST.
  

• Engraved personalized thank you cards ship next day if order is received before 10:00 a.m. EDT/EST.
  

• Partial shipments may be made, but invoicing is held until the order is complete.
  

• Shipments sent directly from Messenger include a detailed package contents label on outside packaging.
  

• A packing list is included with every order and each carton is labeled with itemized detail of package contents for your convenience.
  

• All orders are shipped the most economical way, primarily utilizing UPS and some larger orders via truck.

Standard Product Sizes & Packaging

Memorial Register Books

Small (Standard) Register Book

Packaged: 2-piece box with floral card envelope
Book: 7" x 10"
Interior: 6.5" x 9.375"

Large (Mid-size) Register Book

Packaged: 2-piece box with floral card envelope
Book: 8.25" x 10"
Interior: 7.5" x 9.375"

Oversized Register Book

Packaged: 2-piece box with floral card envelope
Book: 8.25" x 11.5"
Interior: 7.5" x 11"

Box Sets

Standard Gold Box Set Components Include: 

Memorial Register Book
Memorial Service Folders (100)
Acknowledgement Cards (50)
Laminated Bookmark
Writing Instrument
Lapel Pin
Healing Help Pamphlet
Blooming Memorial Heart
Floral Card Envelope
Acknowledgement Etiquette Card
Standard Gold Box

Memorial Service Folders

Single Fold Service Folders (SSF)

Packaged: Shrink-wrapped 250 per pack, flat and scored for fold; 125 sheets Folded: 3.5" x 5"
Flat: 7" x 5"
2-Up per 7" x 10" sheet

Packaged (standard folders): Shrink-wrapped 250 folders per pack, flat and scored for fold; 125 sheets
Packaged (MIP folders): Shrink-wrapped 100 folders per pack, flat and scored for fold; 50 sheets
Folded: 4.25" x 5.5"
Flat: 8.5" x 5.5"
2-Up per 8.5" x 11" sheet

Large (Church Bulletin) Service Folders (LSF)

Packaged (standard folders): Shrink-wrapped 250 folders per pack, flat and scored for fold
Packaged (MIP folders): Shrink-wrapped 100 folders per pack, flat and scored for fold
Folded: 5.5" x 8.5"
Flat: 11" x 8.5"
1-Up per 8.5" x 11" sheet

Tri-Fold Service Folders (MIPT)

Packaged (MIP folders): Shrink-wrapped 100 folders per pack, flat and scored for fold
Folded: 4.66" x 8.5"
Flat: 14" x 8.5"
1-Up per 14" x 8.5" sheet

Deluxe Service Folders (MIPD)

Packaged (MIP folders): Shrink-wrapped 100 folders per pack, flat and scored for fold
Folded: 7.5" x 8.5" (short folded with a peek-a-boo edge)
Flat: 14" x 8.5"
1-Up per 14" x 8.5" sheet

Acknowledgements

Standard Acknowledgements (A, ACK, AK, 5AK)

Packaged: 25 folded cards and envelopes in standard white window box
Folded: 3.5" x 5"
Flat: 5" x 7"

Elite Acknowledgements

Packaged: 25 folded cards and envelopes in 2-piece gold presentation box
Folded: 3.5" x 5"
Flat: 5" x 7"

Deluxe Acknowledgements (CAK)

Packaged: 25 folded cards and envelopes in a correspondence box
Folded: 4.25" x 5.5"
Flat: 8.5" x 5.5"

Prayer Cards

8-up Messenger Prayer Cards (PC)

Packaged: Shrink-wrapped 1,000 cards per pack; 8-Up on 125 sheets
Full sheet: 11" x 8.5" with 1" white border
Single card: 2.5" x 4.25" each perforated card
*Sizes vary for vendor produced prayer cards.

Bookmarks

Large Bookmarks (L)

Packaged: Shrink-wrapped 25 bookmarks per pack with laminating pouches
Size: 3.125" x 9" single bookmark

Extra Large Bookmarks (LL)

Packaged: Shrink-wrapped 25 bookmarks per pack with laminating pouches
Size: 3.25" x 11" single bookmark

Album Bookmarks (LA)

Packaged: Shrink-wrapped 25 bookmarks per pack with laminating pouches
Size: 5.5" x 7.5" single bookmark

4-Up Bookmarks (LP)

Packaged: Shrink-wrapped 25 perforated sheets per pack (100 bookmarks per pack); laminating pouches sold separately
Sheet: 11" x 8.5"
Single bookmark: 2.75" x 8.5"
4 Bookmarks (4-Up) per 11" x 8.5" sheet

Memorial Candles & Labels

Standard Round Memorial Candles (U)

Label Size: 14" x 8.5" (1-Up Sheet with adhesive strips)
Label Packaging: Shrink-wrapped 13 sheets of labels per pack
Candle Size: 3.5" x 6.25"
Candle Style: Glass candle
Candle Packaging: 12 Candles per case
Candles & Labels are sold separately.

Premium Round Memorial Candles (LU)

Label Size: 14" x 8.5" (1-Up Sheet)
Label Packaging: Shrink-wrapped 13 sheets of labels per pack
Candle Size: 3.5" x 7.25" 
Candle Style: Upscale with Cherry Wood Base
Candle Packaging: 12 Candles per case
Candles & Labels are sold separately.

Premium Square Memorial Candles (MIPMC13)

Label Sheet Size: 8.5" x 11" (1-Up Sheet, perforated into 4 insert cards)
Label Size: 3" x 5" individual insert card
Label Packaging: Shrink-wrapped 13 sheets per pack
Candle Size: 4" x 4" x 6" 
Candle Style: Upscale with Cherry Wood Base
Candle Packaging: 12 Candles per case
Candles & Labels are sold separately.

Misc. Make It! Personal (MIP) Products

MIP Memory Cards (MIPMC100)

Packaged: Shrink-wrapped 25 perforated sheets per pack (100 cards per pack)
Sheet: 8.5" x 11" 
Single card: 3" x 5" single perforated card

MIP DVD Cover Inserts (VC)

Packaged: Shrink-wrapped 13 perforated sheets per pack
Sheet: 11" x 8.5" 
Finished Size: 5.25" x 7.5"; Perforated to fit in standard DVD Case (sold separately)

MIP Display Sheets (DSx)

Packaged: 25 sheets per pack
Size: 8.5" x 11" 
1-Up per 8.5" x 11" sheet
*Some series available in option of Landscape or Portrait configuration. Combo versions can be printed landscape or portrait as needed.

Abbreviation Codes

A, ACK - Acknowledgement

BP - Blank & Perforated

BS - Blank & Scored

CSF - Copy Machine Service Folder

DS - Display Sheet

L - Laminated Bookmark

LP - 4-Up Micro-Perforated Bookmarks

LSF - Large (Church Bulletin) Service Folder

MC - Memory Card

MIP - Make It! Personal Stationery / Software

PC - Prayer Card

PCF - Prayer Card Folder

SSF - Single Fold Service Folder

UV - Gloss Coated Stock

Return Policy

Authorization must be received prior to returning merchandise for credit. Please contact your Sales Representative or our Customer Service Department. A 10% restocking fee will be deducted from the credit amount on standard items; 20% on non-standard items. Any product over 90 days old will not be accepted for return. Imprinted and custom items are not eligible for return.

Standard Terms

• 2% - 10%, 30 days net cash only
  

• FOB Factory
  

• Cash/Checks, Visa, MasterCard, Discover, American Express accepted
  

• Invoicing only after shipment

Extra Pages / Interior Options

"Heading Only" information pages or "Border Only" pages for computer use are available upon request.
Name and Address feature for "Relatives and Friends" interior pages is available upon request.
Extra pages including Heading Only and computer pages requested along with a paying order will be sent at no charge.

Samples

Samples of most products on this website are available at no charge. Call, fax, or email us with your request, or contact your Messenger Sales Representative.

Imprinting

Proofs on all new imprints or changes to imprints on file will be submitted to you for approval prior to production.
Logos, specific type styles, or building line drawings can be used on most of the products available.
Unless specified, our creative department will use their judgement in style and size of type for your imprint on imprinted items.

Requirements for Customer Supplied Art

Relevant Information for Our Office

Artwork should be emailed to our Customer Service Department at Messenger@Messengerllc.com. A faxed version of art is NOT acceptable for production. When emailing your artwork, please reference which products you are purchasing and include your firm's name and phone number. This enables us to match the art with the order. Following this procedure will ensure your order is processed quickly and correctly.

Relevant Information About Graphics

Acceptable Electronic File Formats:

Adobe® Illustrator® (.ai, .eps, .pdf formats) Convert all text to outlines. Do not embed raster images in vector files. Raster images need to be sent separately.
Adobe® Photoshop® (.tif, .eps, .bmp, .ppf formats) Send any photos at 300 resolution or higher.
Adobe® InDesign® (.ind, .eps, .pdf formats) Change all text to outlines.
Quark Xpress® (.qxd format) Include all fonts and linked images.